Abstract Information and communication technologies in use in government systems can
bring about expected benefits only when citizens are willing and able to use such systems …

Although studies of nonrational consumer behaviour in the fields of psychology and
marketing are widespread, few scholars have discussed this issue from the integrated …

With the increasing disclosure of public information and government data through
information and communication technologies, along with the considerable privately …

Key design properties of marketing artifacts that influence consumer response include
perceived attractiveness (the valenced evaluative response to the artifact) and perceived …

A perennial issue in transformative consumer research and public policy is the plight of low‐
literate vulnerable consumers. Low‐literate consumers have been observed misinterpreting …

Bottom of the pyramid (BOP) consumers differs in marketplace behavior owing to their socio-
economic and long exposure to poverty. The purpose of this study is to summarize the latest …

Purpose The purpose of this paper is to provide a perspective on consumers and technology
in a changing world using insights gained from subsistence marketplaces. Consumers in a …

The United Nations' 2030 Agenda and Sustainable Development Goals highlight the need
to deal with the unprecedented environmental crisis, protect human rights, and promote …

Purpose This study investigates how the COVID-19 pandemic, as a unique environmental
factor, influences Australian supermarket customers' satisfaction and behavioural loyalty …

Purpose This paper aims to investigate the commonalities and asymmetries between
consumer responses to different types of natural designs across countries …