The fast food restaurant business is one of the fastest-growing industries in the world.
International and local restaurant chains are trying to satisfy the demands of customers for a …

A growing number of food trucks differentiate themselves in the competitive market by
serving ethnic foods. The purpose of the study was to investigate the effect of customers' …

The purpose of this study was to identify factors affecting consumers' intention to visit food
trucks from both utilitarian and hedonic points of view and to identify the service attributes …

The primary purpose of this inquiry was to reexamine casino service quality scale
development in a major US gaming market. A secondary objective was to then examine this …

Purpose This study aimed to explore the gap between patients' expectations of healthcare
service quality in‎ Jordanian hospitals against their perceptions of service received using …

Bu araştırmanın amacı, restoran işletmelerinde hizmet kalitesinin müşteri memnuniyeti ve
müşteri sadakati üzerindeki etkisini incelemektir. Buna ek olarak, araştırmada restoran …

During the COVID-19 pandemic, fast-food restaurants are thriving as they are closing
throughout the country. Restaurants should continue to innovate and be resilient due to …

The service quality is multidimensional concept which contains a set of diverse attributes
grouped in several dimensions. This paper researches the quality of service in restaurants in …

The concept of customer experience has received considerable attention in various
disciplines, particularly in tourism and hospitality research. However, the aesthetic guest …

When it comes to dining, Generation Z (Gen Z) consumers bring their own set of
expectations that challenge conventional perspectives of restaurant service quality. The …