Social media and luxury: A systematic literature review

D Creevey, J Coughlan… - International Journal of …, 2022 - Wiley Online Library
Luxury, historically an exclusive, rare and elitist phenomenon, is changing. This is
predominantly driven by technological developments, particularly social media, and the …

The impact of gamification adoption intention on brand awareness and loyalty in tourism: The mediating effect of customer engagement

M Abou-Shouk, M Soliman - Journal of Destination Marketing & …, 2021 - Elsevier
Gamification has been used by tourism organisations for marketing purposes to reinforce
customer engagement and to achieve brand awareness and loyalty. The current study …

Virtual reality marketing and customer advocacy: Transforming experiences from story-telling to story-doing

A de Regt, K Plangger, SJ Barnes - Journal of Business Research, 2021 - Elsevier
Marketing managers strive to build branded experiences that both excite and engage their
customers in novel ways in order to enhance attitudes and encourage positive behaviors …

Preparing for an era of deepfakes and AI-generated ads: A framework for understanding responses to manipulated advertising

C Campbell, K Plangger, S Sands… - Journal of …, 2022 - Taylor & Francis
Traditionally, the production and distribution of advertising material has relied on human
effort and analog tools. However, technological innovations have given the advertising …

YouTube marketing: how marketers' video optimization practices influence video views

W Tafesse - Internet research, 2020 - emerald.com
Purpose YouTube's vast and engaged user base makes it central to firms' digital marketing
effort. With extant studies focusing on viewers' post-view engagement behavior, however …

Mapping methods of research on consumer engagement with brands on social media: A literature review

P Audy Martínek - Methodological innovations, 2021 - journals.sagepub.com
Consumer-brand engagement on social media is a widely studied research topic with high
relevance for marketing practitioners. However, the discipline is affected by a conceptual …

Optimizing customer engagement content strategy in retail and E-tail: Available on online product review videos

SR Agrawal, D Mittal - Journal of Retailing and Consumer Services, 2022 - Elsevier
The present study attempts to examine how the various emotions expressed in customer
engagement content available on online product review videos reflect purchase intentions …

The impact of storytelling in creating firm and customer connections in online environments

E Kemp, MD Porter III, NA Anaza… - Journal of Research in …, 2021 - emerald.com
Purpose Organizations can benefit significantly from the growing capabilities of the internet.
As the Web facilitates purchasing and reduces the costs of marketing, companies can …

Effects of social media brand-related content on fashion products buying behaviour–a moderated mediation model

B Schivinski, N Pontes, B Czarnecka, W Mao… - Journal of Product & …, 2022 - emerald.com
Purpose This study aims to examine in which circumstances consumer's self-congruity
moderates the indirect influence of consumer-based brand equity (mediating role) in the …

Strategic storytelling in the age of sustainability

L Dessart, W Standaert - Business Horizons, 2023 - Elsevier
Sustainability is high on the strategic agenda and is here to stay. While some companies
have been sustainable since inception, others are repositioning themselves to be …