Despite citizen participation in smart city projects being a critical topic, we lack quantitative
studies exploring such topic. In addition, we know very little about how the human and social …

This paper proposes an ex post evaluation by users of an information system (IS) dedicated
to the automotive industry (XPPS), which is based on the DeLone and McLean's information …

As the success of the mobile payment services depends on the considerable facilitators and
inhibitors which affect customers' continuance intentions and recommendation of these …

The Existent theories of information and communication technology (ICT) expose behavioral
intention as the key predictor in technology usage behavior. Still, the evidence divulges only …

Purpose The purpose of this paper is to examine the link between board of directors' roles
namely strategy, service and control roles and ambidextrous innovation. This study also …

Purpose Because the success of m-payment services depends on the enablers and barriers
that affect user satisfaction, the present research explores the effects of perceived value and …

Public organizations are massively using ICTs. Leading to e-government development, they
expect creating public value. However, little empirical evidence about achieving the …

Purpose Smart banking services (SBS) are critical for developing countries to achieve
developmental goals. The success of SBS is dependent on the considerable perceived …

Purpose Information systems (IS) strategic alignment is a significant chief information officers
(CIO) and top management issue because of its impact on a firm's performance and …

This research examines the association between intelligent customer experience (ICE) and
behavioral brand loyalty through three connected constructs (ie, customers' satisfaction …