Banks, employees and brand promise delivery: customers' analytical perspective
B Thomas, G Rajendran - International Journal of Business …, 2019 - inderscienceonline.com
The study has the purpose of explicating to commercial banks as well as their employees
how well, in the revealed perceptions of customers, they have functioned in delivering their …
how well, in the revealed perceptions of customers, they have functioned in delivering their …
Consumer relationship management and its effect on organizational performance within the telecommunication industry of Ghana
LO Amegavie, NMD Mensah, AJ Kwame - European Journal of Business …, 2019 - ejbmr.org
Customer relationship management (CRM) is a practice which is being adopted by many
industries because businesses are shifting from being profit oriented to customer oriented …
industries because businesses are shifting from being profit oriented to customer oriented …
[PDF][PDF] Service quality and consumer choice of their preferred telecommunications service provider in Ghana
AJ Kwame, AJ Kwaku… - European Journal of …, 2019 - pdfs.semanticscholar.org
This study examines the effect of service quality on customer choice. Specifically, it
investigated the relationship between service quality dimensions and customer choice …
investigated the relationship between service quality dimensions and customer choice …
[PDF][PDF] Effect Of Growth Strategies On Performance Of Telecommunication Firms In Kenya
JS Maithya - 2021 - repository.kcau.ac.ke
Despite presence of numerous empirical strategic management studies, the study on the
correlation between growth strategies and performance of a firm has yet to draw a definitive …
correlation between growth strategies and performance of a firm has yet to draw a definitive …
INFLUENCE OF MIDDLEMEN ON THE DISTRIBUTION OF CONSUMER GOODS IN NIGERIA: A STUDY OF PZ CUSSONS ABA, ABIA STATE
IK EJIKE, NC ANGELINA - Emerald International Journal of …, 2021 - emeraldacademics.com
This study examined the influence of middlemen on the distribution of consumer goods in
Nigeria using PZ Cussons Aba, Abia State as the study case. Descriptive survey research …
Nigeria using PZ Cussons Aba, Abia State as the study case. Descriptive survey research …
[PDF][PDF] FACTOR THAT INFLUENCE PUBLIC SATISFACTION TOWARDS LOCAL GOVERNMENT SERVICES: AN EMPIRICAL STUDY IN MAJLIS
DK PASU, AAM SHUIB - 2015 - core.ac.uk
This paper aims to identify the factors that influence public satisfaction towards Majlis
Daerah Kubang Pasu (MDKP) services. The study was held among the residents that reside …
Daerah Kubang Pasu (MDKP) services. The study was held among the residents that reside …
[引用][C] Strategic Leadership, External Environment, and the Performance of Small and Growing Businesses in Nairobi County; Kenya
JK Munga - 2022 - PACU
[引用][C] Niche Marketing Techniques and Firms Survival in the Nigeria Telecommunication Sectors
RC IYADI - JOURNAL OF EMERGING TRENDS IN …, 2023 - jetmase.com