A digital service ecosystem enables value creation and the co-development of services in a
value network under a common ecosystem regulation. The ecosystem members are able to …

For manufacturers, developing product–service systems (PSSs) is getting more important
because of the trends of servitisation and creating social value. A PSS is a social system …

Product–service systems (PSSs) have great potential for competitiveness and sustainability.
Customers' requirements cannot be directly used in the design of a PSS. Accurate …

Demand response (DR), which controls electric usage of customers when electric system
reliability is jeopardised, attracts much societal attention. To realise a pragmatic DR …

The realization of service that adapts to a diversity of customer requirements is becoming
important in many industries. A tool for extracting customer requirements, which is called a …

Recently, a system called the Product-Service System (PSS) has been attracting attention.
Since a PSS includes a broad range of customer needs, compared with a product-selling …

Abstract Product-Service Systems (PSS) have been regarded as a new business concept for
manufacturing companies to enhance the value of their products. Since both products and …

Manufacturing companies are starting to recognize that services offered through a product
are important. From the viewpoint of offering products in combination with services, it is …

Recently, service has been recognized as an effective means to enhance customer
satisfaction. The importance of service is widely accepted. Based on this background, the …