Cultural events' service quality, satisfaction and loyalty: a case on an annual cultural diversity event in Borneo
Purpose The purpose of this paper is to examine the hard and soft measures of service
quality and visitors' satisfaction, which ultimately contribute to visitor loyalty to the …
quality and visitors' satisfaction, which ultimately contribute to visitor loyalty to the …
Revisiting the critical success factors (CSFs) contributing to a good subcontracting relationship: Analysing Malaysian construction projects
Many parties in a construction project, such as the client, consultant, contractor and
subcontractors, are responsible for delivering a quality project. A breakdown of any of the …
subcontractors, are responsible for delivering a quality project. A breakdown of any of the …