Digital transformation: A systematic literature review

X Zhu, S Ge, N Wang - Computers & Industrial Engineering, 2021 - Elsevier
Digital transformation (DT) has emerged as an important phenomenon in the discipline of
business and management. The purpose of this paper is to examine intellectual structure of …

A systematic review of digital internal communication

AT Verčič, D Verčič, S Čož, A Špoljarić - Public Relations Review, 2024 - Elsevier
The digitalization of greater society has permeated organizations, where managers are
reassessing how internal communication is practiced and defined, particularly in the context …

Digitalization in corporate communications: understanding the emergence and consequences of CommTech and digital infrastructure

J Brockhaus, A Buhmann, A Zerfass - Corporate Communications: An …, 2023 - emerald.com
Purpose This article studies the digitalization of corporate communications and the
emergence of communication technology (CommTech). The authors show communicators' …

[PDF][PDF] Re-Adaptation of COVID-19 Impact for Sustainable Improvement of Indonesian Villages' Social Resilience in the Digital Era.

LM Kolopaking, E Wahyono, NR Irmayani… - International Journal …, 2022 - researchgate.net
Accepted: 14 September 2022 The policy article aims to formulate a re-adaptation to the
impact of COVID-19 that strengthens the social resilience of villages in a sustainable …

Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder …

V Mato-Santiso, M Rey-García, MJ Sanzo-Pérez - Public Relations Review, 2021 - Elsevier
Nonprofit organizations (NPOs) need to maintain effective relationships with a growing
multiplicity of stakeholders with potentially divergent interests. In parallel, today's digital …

A decade of social media in public relations research: A systematic review of published articles in 2010–2020

O Roth-Cohen, R Avidar - Public relations review, 2022 - Elsevier
Social media (SM) has become a key operating channel in public relations (PR) and
triggered PR scholars to learn more about the value of SM. Using a systematic review, this …

CSR communication and international marketing: Insights from the COVID-19 pandemic

A Farmaki, E Hadjielias, H Olya, B Taheri… - International Marketing …, 2023 - emerald.com
Purpose The purpose of this study is to analyze the corporate social responsibility (CSR)
communication of the Fortune top-100 companies during the coronavirus disease 2019 …

Consumer financial vulnerability: review, synthesis, and future research agenda

S Fernández‐López, M Álvarez‐Espiño… - Journal of Economic …, 2024 - Wiley Online Library
Research on consumer financial vulnerability (CFV) was especially encouraged in the
aftermath of the 2007–2008 financial crisis, becoming a phenomenon of global interest to …

Conversational agents in online organization–stakeholder interactions: a state-of-the-art analysis and implications for further research

S Syvänen, C Valentini - Journal of Communication Management, 2020 - emerald.com
Purpose The purpose of this study is to review the extant literature on chatbots and
stakeholder interactions to identify major trends and shed light on knowledge gaps …

Computer mediation vs. dialogic communication: How media affordances affect organization-public relationship building

A Zhou, S Xu - Public Relations Review, 2022 - Elsevier
The ontological conflict between computer mediation and dialogic communication—a
normative ideal for ethical organization-public relationship building rooted in interpersonal …