Ride-hailing services have gained popularity in recent years due to attributes such as
reduced travel costs, traffic congestion, and emissions. However, with the impact of COVID …

Public opinion is a valuable source for evaluating the performance of transportation
services, which can guide management and policy adjustment. In contrast to traditional …

Urban rail transit networks (URTNs) are essential for sustainability, equity and liveability of
cities worldwide. Recent studies have explored ways in which URTNs can improve traveller …

With the speedy development of e-commerce, a growing number of customers tend to share
their subjective perceptions of the product or service on the Internet. This phenomenon …

Online sentiments expressed by users play critical roles in various social media-based
applications, and thus understanding the mechanism of what determines users expressing …

Hyper-dense wireless network deployment is one of the popular solutions to meeting high
capacity requirement for 5G delivery. However, current operator understanding of consumer …

With the expanding popularity of Web 2.0, there has been a huge surge in the use of social
media, like Twitter, to express user sentiments or opinions. Delays and breakdowns in transit …

Social media networks, like X (formerly Twitter), emerged as a revolutionary means of
communication, drastically changing how information is disseminated. This study attempted …

During the past 20 years, social media has provided transit agencies with unparalleled
opportunities to connect with their customers. The current synthesis topic will update TCRP …

Twitter provides an unfiltered and timestamped feed of information that can be aggregated to
generate valuable insights. This research creates a framework for processing a public …