Public service motivation and its implications for public service

LB Andersen, UT Jensen, AM Kjeldsen - The Palgrave Handbook of the …, 2020 - Springer
Public service motivation is individuals' orientation toward delivering services to people with
a purpose to do good for others and society. This type of motivation is especially relevant for …

Sector differences in the public service motivation–job satisfaction relationship: exploring the role of organizational characteristics

AM Kjeldsen, JR Hansen - Review of Public Personnel …, 2018 - journals.sagepub.com
Public service motivation (PSM) has a documented, positive effect on job satisfaction—
especially in the public sector. However, organizational characteristics such as red tape …

Dynamics of public service motivation: Attraction‒selection and socialization in the production and regulation of social services

AM Kjeldsen - Public Administration Review, 2014 - Wiley Online Library
The literature on public service motivation (PSM) has typically focused on the relationship
between motivation and public/private sector of employment, while the character of the work …

[图书][B] Comparative public management: Why national, environmental, and organizational context matters

LJ O'Toole Jr, C Wimpy, M Jackson, R Andrews… - 2017 - books.google.com
While the field of public management has become increasingly international, research and
policy recommendations that work for one country often do not work for another. Why, for …

'It'sa match!': a discrete choice experiment on job attractiveness for public service jobs

G Ripoll, X Ballart, E Hernández… - Public Management …, 2025 - Taylor & Francis
What makes public service jobs attractive to citizens? We address this question by studying
several attributes simultaneously, categorizing the signals sent by each attribute as …

Talking the talk of public service motivation: how public organization logics matter for employees' expressions of PSM

NM Van Loon, P Leisink… - International Journal of …, 2013 - Taylor & Francis
This article aims to move beyond the public-private dichotomy in studying public service
motivation (PSM) by showing how organizational logics matter for the type of PSM …

Committed to the public interest? Motivation and behavioural outcomes among local councillors

LH Pedersen - Public Administration, 2014 - Wiley Online Library
While politicians are often seen as being motivated by narrow self‐interest, this article offers
an alternative view. The relationship between two pro‐social dimensions–Commitment to …

Choir of believers? Experimental and longitudinal evidence on survey participation, response bias, and public service motivation

M Hjortskov, CB Jacobsen… - International Public …, 2023 - Taylor & Francis
Collecting data through surveys are a vital method in public administration research, but an
overseen challenge for the validity of survey research is response bias, which is when …

Performance management in the public sector: Does it decrease or increase innovation and performance?

CB Jacobsen, LB Andersen - International Journal of Public …, 2014 - Taylor & Francis
An important discussion in the performance management literature is how performance
contingent incentives affect goal attainment. Incentivizing management tools are typically …

Does core task matter for decision-making? A comparative case study on whether differences in job characteristics affect discretionary street-level decision-making

DC Jensen - Administration & Society, 2018 - journals.sagepub.com
This article sets out to test the hypothesis that differences in fundamental job characteristics
(service vs. regulation) affect discretionary street-level decision-making. The hypothesis was …