Customer interactions with an organization's website create opportunities for positive
experiences that can lead to long‐term relationship building. The range of potential …

Ongoing technological disruptions in the service industries have altered modern business
practices globally. Due to the unending transference in the overall consumer behavior in …

In recent years, technology adoption has been seen as a critical and distinct topic in e-
commerce research. Looking at the challenges in technology adoption faced by banking …

Objective Given the increasing number of older people, China has become an aging society.
A mobile health service is a type of health informatics that provides personalized healthcare …

This article aims to examine the structural relationship between website brand, personal
value, shopping experience, perceived risk and purchase intention from travel websites …

We theorize that political values express basic personal values in the domain of politics. We
test a set of hypotheses that specify how the motivational structure of basic values constrains …

Abstract Background Artificial Intelligence (AI) is increasingly being developed to support
clinical decisions for better health service quality, but the adoption of AI in hospitals is not as …

An exponential growth in the Indian e-commerce sector has attracted many national and
international online retailers. Besides, price and promotional schemes, these e-retailers use …

Purpose The purpose of this paper is to examine the relationships among five dimensions of
service quality towards the overall behavioural intentions to use internet banking in Thailand …

Purpose–The primary purpose of this paper is to bring together apparently disparate and yet
interconnected strands of research and present an integrated model of e‐consumer …