Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer
Satisfaction, this is the definitive text on the meaning, causes, and consequences of …

Comprehensive reference on the nature of motivation and emotion, thoroughly updated with
the latest research and findings in the field Understanding Motivation and Emotion seeks to …

El presente trabajo persigue dar una visión amplia del fenómeno emocional de la ira,
repasando las distintas aproximaciones y conceptualizaciones realizadas desde distintas …

Understanding emotional facial expressions accurately is one of the determinants in the
quality of interpersonal relationships. The more one reads another's emotions correctly, the …

This research was designed to establish the importance of phonological awareness and
print awareness in learning to read Spanish. A sample of 136 preliterate Spanish children …

Causal attribution and appraisal are two types of cognition that mediate how events
influence emotional reactions. Whereas the former is a “cold” cognition that relies on fact …

Existe una amplia variedad de aproximaciones teóricas sobre los procesos de valoración y
la emoción. La presente revisión persigue organizar y estructurar en una visión de conjunto …

A large body of research has documented the ill effects of abusive supervision. However,
this begs the question of why these behaviors continue to occur. To address this question …

We propose a model of authentic leadership based on follower attributions and emotional
reactions, where authentic leadership is manifest in perception that the leader's influence is …

Boredom is very common experience and has to date been accompanied by numerous
negative psychological, social, academic, occupational and interpersonal problems …