[PDF][PDF] An Empirical Study on the Applicability of the Customer Satisfaction Index Model in Guiding the Adoption of Supply Chain Management Systems Among …

H Altalhi, A Basiouni - Indian Journal …, 2023 - sciresol.s3.us-east-2.amazonaws …
Objectives: This research aimed to identify the factors that influence the effective adoption of
supply chain management systems, specifically focusing on customer satisfaction in the …