S Dure - Journal of Current Research in Business and …, 2024 - jcrbe.org
Abstract Service quality is an effort to fulfill consumer needs and desires as well as the accuracy of delivery in keeping with consumer expectations. Service is an intangible task …
S Riberio - Journal of Current Research in Business and …, 2024 - jcrbe.org
It is impossible to produce quality products and services without quality people and processes. Consumers pay in return for the convenience, service and satisfaction they …