The literature on social media use in risk and crisis communication is growing fast, and it is
time to take stock before looking forward. A review of 200 empirical studies in the area …

Despite growing interest in urban resilience, there is a significant gap between discourse
and the capacity to develop resilience in practice. This scoping review assembles and …

This book is not available as a print inspection copy. To download an e-version click here or
for more information contact your local sales representative. When a crisis breaks out, it's not …

Academic debates surrounding the notion of resilience still face dissent about definitions,
contexts, and managerial implications. By summarizing recent literature on resilience, this …

Crisis communication research has largely focused on investigating crisis response
strategies applied by a single organization when aiming to protect its reputation among key …

In social sciences, events are researched typically as unplanned occurrences rather than as
the outcome or target of deliberate management activities. Even though a number of streams …

In contrast to calculable risks, uncertainty—understood here as the unexpected and non-
calculable—is under-researched despite its societal and organizational relevance and …

Unerwartete Ereignisse beeinflussen zunehmend die global vernetzten Aktivitäten von
Unternehmen. Erstaunlicherweise existieren jedoch kaum managementorientierte Ansätze …

This chapter explores the societal dimension of organizational crises, crisis management,
and crisis communication. In examining the question 'Are we living in a crisis society?', the …

Im Rahmen des oftmals als wettbewerbskritisch betrachteten Wissensmanagements kommt
dem Wissenstransfer eine herausgehobene Bedeutung zu. Dies umfasst nicht nur den …