The impact of the COVID-19 pandemic on retail consumer behavior
The COVID-19 pandemic that occurred throughout 2020 has an impact on economic sector.
Consumers tend to use online channels to reduce face-to-face contact with marketers or …
Consumers tend to use online channels to reduce face-to-face contact with marketers or …
The COVID-19 pandemic and the changes in consumer habits and behavior
CL Bausch, GS Milan, AP Graciola… - Revista Gestão e …, 2021 - periodicos.feevale.br
In a short time, the COVID-19 pandemic transformed people's behavior, undermining firms
and businesses and changing the global economy. In this context, the study aimed to …
and businesses and changing the global economy. In this context, the study aimed to …
The role of service recovery in post-purchase consumer behavior During COVID-19: a Malaysian perspective
The purpose of this study is to investigate the incidence of service failure in rendering
service process during COVID-19. It further explores the outcomes of service recovery …
service process during COVID-19. It further explores the outcomes of service recovery …
Online shopping acceptance between gender amid Covid-19 pandemic
AR Ridzuan, UH Abdullah, H Hassan… - AIP Conference …, 2022 - pubs.aip.org
Internet advancements and technological sophistication play integral parts in driving online
shopping. This method is widely used globally and has become the latest trend among …
shopping. This method is widely used globally and has become the latest trend among …
[PDF][PDF] Factors affecting customer satisfaction on shopee
There are several elements that have a direct impact on the level of enjoyment that
consumers derive from online shopping. Consequently, the purpose of the present study …
consumers derive from online shopping. Consequently, the purpose of the present study …
Online roadshow: A new model for the next-generation digital marketing
This paper proposed an Interactive Online Roadshow Model that comprises three
components which are Roadshow Core, Delivery Agent and Digital Interface. The model is …
components which are Roadshow Core, Delivery Agent and Digital Interface. The model is …
The e-servqual effect on mobile stickiness intention of e-commerce marketplace
Digital devices and the internet have created a new lifestyle among Malaysian consumers,
especially after COVID-19. Online transactions have become common. Shopping on e …
especially after COVID-19. Online transactions have become common. Shopping on e …
Analyzing Consumers Online Shopping Behavior Using Different Online Shopping Platforms: A Case Study in Malaysia
Nowadays, online shopping is gaining increasing popularity in Malaysia. The development
of online shopping has led some to argue that there are additional elements influencing …
of online shopping has led some to argue that there are additional elements influencing …
The e-service quality of e-commerce websites: what do customers look for?
The introduction of information technology has changed the way people deal with
businesses especially when buying products. People can select and buy their desired …
businesses especially when buying products. People can select and buy their desired …
Amalan Pembelian Dalam Talian Semasa Perintah Kawalan Pergerakan dalam kalangan Belia di Daerah Hulu Langat:[The Practice of Online Purchase During the …
Along with the development of Information and Communication Technology, a change in
lifestyle among the community has been witnessed. In line with the Covid-19 pandemic that …
lifestyle among the community has been witnessed. In line with the Covid-19 pandemic that …