Red Tape, organizational performance, and employee outcomes: Meta‐analysis, meta‐regression, and research agenda

B George, SK Pandey, B Steijn… - Public Administration …, 2021 - Wiley Online Library
Although there is consensus among scholars that red tape has negative consequences,
there is a lack of synthesis on these negative effects. We conduct a meta‐analysis and meta …

Equity in public services: A systematic literature review

D Cepiku, M Mastrodascio - Public Administration Review, 2021 - Wiley Online Library
Abstract Since the New Administration perspective was introduced by Dwight Waldo, equity
has played a key role in public administration and public policy studies. Much research has …

Racialized burdens: Applying racialized organization theory to the administrative state

V Ray, P Herd, D Moynihan - Journal of Public Administration …, 2023 - academic.oup.com
This article develops the concept of racialized burdens as a means of examining the role of
race in administrative practice. Racialized burdens are the experience of learning …

Administrative capital and citizens' responses to administrative burden

A Masood, M Azfar Nisar - Journal of Public Administration …, 2021 - academic.oup.com
Administrative burden research has highlighted the multiple costs imposed by public
policies and their impact on citizens. However, the empirical understanding of citizens' …

“It takes a while to get used to”: The costs of redeeming public benefits

CY Barnes - Journal of Public Administration Research and …, 2021 - academic.oup.com
Scholars have examined how administrative burden creates barriers to accessing public
benefits but have primarily focused on the challenges of claiming benefits. Less is known …

The unequal distribution of administrative burden: A framework and an illustrative case study for understanding variation in people's experience of burdens

M Chudnovsky, R Peeters - Social Policy & Administration, 2021 - Wiley Online Library
Recent studies have demonstrated that administrative burdens often reinforce existing social
inequalities. However, less attention has been paid to explaining which factors cause …

Administrative burden: Untangling a bowl of conceptual spaghetti

M Baekgaard, T Tankink - Perspectives on Public Management …, 2022 - academic.oup.com
Administrative burdens in citizen-state interactions are increasingly gaining attention in both
research and practice. However, being a relatively young research field, there is still …

How-to bureaucracy: A concept of citizens' administrative literacy

M Döring - Administration & Society, 2021 - journals.sagepub.com
Administrative literacy is the capacity to obtain, process, and understand basic information
and services from public organizations needed to make appropriate decisions. Citizens' …

Emotional responses to bureaucratic red tape

F Hattke, D Hensel, J Kalucza - Public Administration Review, 2020 - Wiley Online Library
Although red tape has a long history in public administration research, the emotional
consequences of bureaucratic procedures for citizens have received little attention in the …

Just or unjust? How ideological beliefs shape street‐level bureaucrats' perceptions of administrative burden

E Bell, A Ter‐Mkrtchyan, W Wehde… - Public Administration …, 2021 - Wiley Online Library
Existing research finds that increases in administrative burden reduce client access, political
efficacy, and equity. However, extant literature has yet to investigate how administrative …