Artificial Intelligence and reduced SMEs' business risks. A dynamic capabilities analysis during the COVID-19 pandemic

N Drydakis - Information Systems Frontiers, 2022 - Springer
The study utilises the International Labor Organization's SMEs COVID-19 pandemic
business risks scale to determine whether Artificial Intelligence (AI) applications are …

Artificial intelligence capital and employment prospects

N Drydakis - Oxford Economic Papers, 2024 - academic.oup.com
There is limited research assessing how AI knowledge affects employment prospects. The
present study defines the term 'AI capital'as a vector of knowledge, skills, and capabilities …

Using artificial intelligence marketing to optimize customer satisfaction in the hospitality industry

M Alsoud, H Sharari, A Helalat, M Abuhjeeleh… - Journal of Southwest …, 2023 - jsju.org
This research aims to create a conceptual framework that can enhance our comprehension
of the role of AI marketing in the tourism industry. As one of the most crucial industries in the …

Application of mining algorithm in personalized Internet marketing strategy in massive data environment

Q Pan, G Yang - Journal of Intelligent Systems, 2022 - degruyter.com
Internet marketing requires a personalized marketing strategy. In this study, the application
of data mining in personalized Internet marketing was studied. Based on the mining …

[PDF][PDF] Chatbot for retail shop evaluation

NG Aarthi, G Keerthana, A Pavithra… - International Journal of …, 2020 - academia.edu
Recently, the development of business can make so many opportunities and innovations,
such as online shopping. The online shopping system can make the interaction between …

Artificial Intelligence (AI), Internet of Things (IoT), and blockchain-powered chatbots for improved customer satisfaction, experience, and loyalty

N Rane, S Choudhary, J Rane - Internet of Things (IoT), and …, 2024 - papers.ssrn.com
Abstract Artificial Intelligence (AI), Internet of Things (IoT), and blockchain-powered chatbots
are revolutionizing customer service, significantly enhancing customer satisfaction …

La percepción de los usuarios sobre la interacción con Chatbots y su impacto en la satisfacción

BN Basallo Peña - 2023 - repositorio.ecci.edu.co
Este estudio se centra en la percepción y experiencia de los usuarios con los chatbots en el
servicio al cliente en Colombia, los objetivos específicos incluyen identificar las creencias …

Verbesserte politische Mechanismen zur Förderung der künftigen digitalen Wirtschaft während der Covid-19-Pandemie

M Capestro, E Di Maria, S Micelli - Auswirkungen von Covid-19 auf die Wirtschaft - Springer
Zusammenfassung Die jüngsten Fortschritte auf dem Gebiet der digitalen Technologie
haben die Ausweitung des Geschäftsmarktes auf eine neue Ebene ermöglicht. Die massive …

Primjena umjetne inteligencije u smanjenju poslovnih rizika

N Kajzogaj - 2023 - zir.nsk.hr
Sažetak Primjena umjetne inteligencije (AI) u smanjenju poslovnih rizika predstavlja ključni
aspekt modernog poslovanja. AI omogućava organizacijama bolje razumijevanje, praćenje i …

Zukunft und neue Geschäftsmöglichkeiten

D Shimpi - Auswirkungen von Covid-19 auf die Wirtschaft: Ein …, 2023 - Springer
Einführung des Herausgebers Im ersten Teil des Buches geben wir einen Überblick über
die allgemeinen geschäftlichen Herausforderungen, die sich aus Covid-19 ergeben, und …