[PDF][PDF] What do you mean? A Review on Recovery Strategies to Overcome Conversational Breakdowns of Conversational Agents.
Since the emergence of conversational agents, this technology has seen continuous
development and research. Today, advanced conversational agents are virtually …
development and research. Today, advanced conversational agents are virtually …
The programmer's assistant: Conversational interaction with a large language model for software development
Large language models (LLMs) have recently been applied in software engineering to
perform tasks such as translating code between programming languages, generating code …
perform tasks such as translating code between programming languages, generating code …
Towards augmented reality driven human-city interaction: Current research on mobile headsets and future challenges
Interaction design for Augmented Reality (AR) is gaining attention from both academia and
industry. This survey discusses 260 articles (68.8% of articles published between 2015 …
industry. This survey discusses 260 articles (68.8% of articles published between 2015 …
Future directions for chatbot research: an interdisciplinary research agenda
Chatbots are increasingly becoming important gateways to digital services and information—
taken up within domains such as customer service, health, education, and work support …
taken up within domains such as customer service, health, education, and work support …
How do you converse with an analytical chatbot? revisiting gricean maxims for designing analytical conversational behavior
Chatbots have garnered interest as conversational interfaces for a variety of tasks. While
general design guidelines exist for chatbot interfaces, little work explores analytical chatbots …
general design guidelines exist for chatbot interfaces, little work explores analytical chatbots …
Investigating the user experience of customer service chatbot interaction: a framework for qualitative analysis of chatbot dialogues
A Følstad, C Taylor - Quality and User Experience, 2021 - Springer
The uptake of chatbots for customer service depends on the user experience. For such
chatbots, user experience in particular concerns whether the user is provided relevant …
chatbots, user experience in particular concerns whether the user is provided relevant …
Towards user-centric guidelines for chatbot conversational design
The conversational nature of chatbots poses challenges to designers since their
development is different from other software and requires investigating new practices in the …
development is different from other software and requires investigating new practices in the …
A study of UX practitioners roles in designing real-world, enterprise ML systems
S Zdanowska, AS Taylor - Proceedings of the 2022 CHI Conference on …, 2022 - dl.acm.org
Opportunities for AI and machine learning (ML) are vast in current interactive systems
development. However, comparatively little is known about how functionality for the system …
development. However, comparatively little is known about how functionality for the system …
RADDLE: An evaluation benchmark and analysis platform for robust task-oriented dialog systems
For task-oriented dialog systems to be maximally useful, it must be able to process
conversations in a way that is (1) generalizable with a small number of training examples for …
conversations in a way that is (1) generalizable with a small number of training examples for …
LLM-Powered Conversational Voice Assistants: Interaction Patterns, Opportunities, Challenges, and Design Guidelines
Conventional Voice Assistants (VAs) rely on traditional language models to discern user
intent and respond to their queries, leading to interactions that often lack a broader …
intent and respond to their queries, leading to interactions that often lack a broader …