Most customers are frequently faced with the same question:" which restaurant serves the
best food?" We employ sentiment analysis to address this question. Due to the high number …

Insufficient protections from platforms and policymakers have left children vulnerable to the
harms of social media, engendering years of lively discussion around who should be held …

Customer satisfaction is an essential area of the industry in this 21st century sometimes as
known as the information age. However, the perception of customer expectation remains a …

Consumer reviews on the food and services of a restaurant is a significant thing to monitor
for restaurant businesses. Sentiment Analysis, having another name of Opinion Mining, is a …

Opinion mining is a fast‐developing field of study with numerous applications. It raises
economic and political interests, especially in decision‐making processes. In this paper, we …

The mobile telecommunication services market in Malaysia has massively grown in the last
decade. The competition among the existing and new telecommunication service …

Knowing how and types of talk shows discussed in social media is significant to all
stakeholders in a talk show's program. There are many messages that can be found in social …

The average result of machine learning models is determined using naive 10-fold cross-
validation, paired Student's ttest, McNemar's test. The algorithm with the best average …

The use of social media platform in the airline industries have increased rapidly to allow
analysis introduce the quality and performance of the services. The role of Sentiment …