Despotic leadership and front-line employee deviant work behaviors in service organizations: the roles of moral disengagement and moral identity

MW Akhtar, T Garavan, F Syed, C Huo… - Journal of Service …, 2024 - journals.sagepub.com
Research on despotic leadership and its impacts on the behavior of front-line employees
(FLE) in service organizations is nascent. Drawing on the social cognitive theory of morality …