Warranty is an important element of marketing new products as better warranty signals
higher product quality and provides greater assurance to customers. Servicing warranty …

Preventive maintenance actions over the warranty period have an impact on the warranty
servicing cost to the manufacturer and the cost to the buyer of fixing failures over the life of …

In this paper, we examine the large body of existing research on outsourcing, and assess
the status of research on outsourcing the maintenance of medical devices. Because so little …

In this paper a modeling framework for optimal design, warranty and price for new products
sold with a maintenance service contract is developed. The model considers situations with …

In recent years, there has been a dramatic increase in the out sourcing of equipment
maintenance with the maintenance being carried out by an external agent rather than in …

In recent years, there has been a growing trend to out-source service operations in which
the equipment maintenance is carried out by an external agent rather than in-house. Often …

A warranty is a service contract between a manufacturer and a customer which plays a vital
role in many businesses and legal transactions. In this paper, various three-level service …

Purpose–The aim of this research is to determine the optimal upgrade and preventive
maintenance actions that minimize the total expected cost (maintenance costs+ penalty …

Consider a manufacturer who has a process with an increasing failure rate over time. In
order to improve the process performance, the following two types of maintenance activity …

Certain products, such as automobiles, typically have warranty policies that incorporate two
dimensions, namely time since purchase of the product and usage based on mileage …