System and method for establishing presence in a brokered chat system

SJ Levinson, RW Crane, S Johnson… - US Patent …, 2019 - Google Patents
Abstract Systems and methods for determining status of a user in a brokered chat service
are disclosed. In one example, the method comprises acts of receiving, via the brokered chat …

Multi-user communication system and method

SJ Levinson, RW Crane, S Johnson… - US Patent …, 2015 - Google Patents
Abstract Systems and methods for enabling communication between a user and at least one
entity by a communication service are disclosed. In one example, the method comprises acts …

Automating natural-language interactions between an expert system and a user

DK Byron, RT Katahira, L Krishnamurthy… - US Patent …, 2016 - Google Patents
BACKGROUND An artificially intelligent expert-system computer program may infer rules of
behavior from data and logic stored in a knowledgebase that represents characteristics of …

Guaranty provisioning via social networking

EKY Jung, RT Lord, RW Lord - US Patent App. 14/095,489, 2015 - Google Patents
Disclosed herein are example embodiments for guaranty pro visioning via Social
networking. For certain example embodi ments, at least one device. Such as a server device …

Automatically generating an ontology and axioms from a business-process model

DK Byron, RT Katahira, L Krishnamurthy… - US Patent …, 2016 - Google Patents
BACKGROUND An artificially intelligent computer program may store data and logic in a
knowledgebase that represents characteristics of a real-world system. The knowledgebase …

Populating a knowledgebase of an expert system

DK Byron, RT Katahira, L Krishnamurthy… - US Patent …, 2019 - Google Patents
A knowledgebase of an expert system is populated with rules inferred from a set of business
processes that govern the manner in which the business interacts with users. Each business …

Systems and methods for providing search relevancy in communication initiation searches

SJ Levinson, RW Crane, S Johnson… - US Patent …, 2014 - Google Patents
BACKGROUND 1. Applicable Field The field of the present invention relates generally to sys
tems and methods for communicating with businesses, orga nizations or other entities. 2 …

Configuring operating system administration capabilities using an embedded workflow engine

A Deedwaniya, GS Puchkoff - US Patent App. 13/756,768, 2014 - Google Patents
Embodiments include methods, systems and computer pro gram products for executing a
workflow having a plurality of steps to configure an operating system. The method includes …

Populating an expert-system knowledgebase based on correspondences between knowledgebase axioms and business processes

DK Byron, RT Katahira, L Krishnamurthy… - US Patent …, 2022 - Google Patents
(57) ABSTRACT A knowledgebase of an expert system is populated with rules inferred from
a set of business processes that govern the manner in which the business interacts with …

Checklist function integrated with process flow model

T Visnovec, J Salamon, M Slavik, M Duffek… - US Patent …, 2019 - Google Patents
Embodiments provide a checklist function integrated with a process flow model. The process
checklist utilizes a semi-automated visual approach to cover processes specific to a user …