Coping during public service delivery: A conceptualization and systematic review of the literature

LLG Tummers, V Bekkers, E Vink… - Journal of Public …, 2015 - academic.oup.com
Frontline workers, such as teachers and social workers, often experience stress when
delivering public services to clients, for instance because of high workloads. They adapt by …

The affective underpinnings of job perceptions and attitudes: a meta-analytic review and integration.

CJ Thoresen, SA Kaplan, AP Barsky, CR Warren… - 2003 - psycnet.apa.org
Using psychometric meta-analysis, the authors present a quantitative and qualitative review
(k= 205, total pairwise N= 62,527) of the literature relating trait and state positive affect (PA) …

The moderating roles of technological self-efficacy and time management in the technostress and employee performance relationship through burnout

S Yener, A Arslan, S Kilinç - Information Technology & People, 2021 - emerald.com
Purpose The ongoing dispute as to whether using technology extensively at work may
cause harm continues to gain momentum. Thus, the need for more research on the harmful …

Occupational stress, ill health and organisational commitment of members of the South African Police Service in the North West Province

LI Jorgensen, S Rothmann - Acta Criminologica: African Journal of …, 2008 - journals.co.za
The aims of this study were to analyse the occupational stress experienced by members of
the South African Police Service (SAPS) stationed at the Local Criminal and Record Centre …

[图书][B] Human safety and risk management

AI Glendon, S Clarke, E McKenna - 2016 - taylorfrancis.com
Reflecting a decade's worth of changes, Human Safety and Risk Management, Second
Edition contains new chapters addressing safety culture and models of risk as well as an …

Psychological stress in sports coaches: A review of concepts, research, and practice

D Fletcher, M Scott - Journal of sports sciences, 2010 - Taylor & Francis
Sports coaches operate within a complex, ever-changing environment that imposes many
pressures on them. Here, we address the psychological impact of these demands via a …

Coping with work stress: A review and critique

PJ Dewe, MP O'Driscoll, C Cooper - 2010 - books.google.com
Coping with Work Stress: A Review and Critique highlights current research relating to the
coping strategies of individuals and organizations, and provides best practice techniques for …

Employee coping with organizational change: An examination of alternative theoretical perspectives and models

M Fugate, AJ Kinicki, GE Prussia - Personnel Psychology, 2008 - Wiley Online Library
This longitudinal study seeks to determine the appropriate theoretical structure for how
employees cope with organizational change. A model based on the appraisal theory of …

Coping with challenge and hindrance stressors in teams: Behavioral, cognitive, and affective outcomes

MJ Pearsall, APJ Ellis, JH Stein - Organizational Behavior and Human …, 2009 - Elsevier
The purpose of this study was to utilize the challenge–hindrance framework to examine the
discrete and combined effects of different environmental stressors on behavioral, cognitive …

[PDF][PDF] Work-related stress

T Cox, A Griffiths… - Office for Official …, 2000 - moodle.adaptland.it
This chapter offers a theoretical perspective on work-related stress. It considers the theories
and models that frame our current understanding and offers an architecture for organizing …