Digitalization, new work and leisure concepts and global challenges are transforming the
way we live. More stakeholders, including residents and entrepreneurs, actively participate …

This paper aims to synthesize two emerging streams of literature in tourism, ie service
design and destination ecosystem, and develops a conceptual framework for service design …

Abstract Service industries are increasingly unsustainable. Considering consumers as
change agents, we show how service innovation may contribute to a service ecosystem that …

In recent years, a change in business logic from goods-dominant (GD) to service-dominant
(SD) logic can be observed widely. For instance, in the case of the mobility sector …

Framework for sustainable value creation: a synthesis of fragmented sustainable business
model literature | Emerald Insight Books and journals Case studies Expert Briefings Open …

Purpose–This study aims to present a general approach for understanding and analyzing
the thematic evolution of the concept of co-creation in smart environments within the tourism …

Purpose Service managers increasingly strive to achieve sustainability through strategies
centered on circularity. With a focus on saving, extending and (re) generating resources and …

Purpose This study investigated the micro–macro link in the hospitality and tourism (H&T)
sector, specifically considering whether the gender diversity, independence and board …

The study examines the relationship between job stress and turnover intentions with the
moderating role of emotional intelligence. The questionnaire survey is conducted with a …

Despite the increasing complexity of problems and growing demand for stakeholder
collaboration in the design for sustainability, there is a lack of methodology for …