Adopting a life cycle innovation process model, including innovation creation, diffusion, and
evaluation, this research analyzed the knowledge development of service innovation …

Purpose The purpose of this paper is to identify the state of academic research on
innovation in tourism. The authors present a systematic review of the literature, different …

This study examines the performance of wholesale and retail small and medium enterprises
in Thailand, which are integrating innovations in human resource practices, innovation …

To navigate the unchartered terrain that has resulted from the pandemic, there is a palpable
need for hotels to re-assess current business practices, and quickly devise new and …

The purpose of this paper is to explore how sustainable human resource management
(HRM) practices impact the innovation-customer satisfaction relationship in Swedish hotels …

The development of unconventional forms of innovation relies on information and
knowledge exchange and their subsequent integration. However, deceptive knowledge …

This study explores innovation processes in tourism within the context of Australian tourism
enterprises. A coherent conceptual framework, drawing on the existing literature, is …

Purpose This study aims to empirically test a research model investigating the effects of
authentic leadership (AL) and transformational leadership (TL) on follower service …

This study investigates the role of national culture and balanced organisational culture in
organisational performance. Hotel management requires flexibility and customer …

Recently, most organizations, from for-profit organizations to nonprofit organizations, are
facing a rapidly changing environment and increased uncertainty. Organizational …