Toward understanding healthcare hospitality and the antecedents and outcomes of patient-guest hospital-hotel choice decisions: A scoping review
The healthcare industry is increasingly interested in using the power of hospitality to improve
the patient experience. However, the conceptual understanding of hospitality in healthcare …
the patient experience. However, the conceptual understanding of hospitality in healthcare …
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic
This research sought to investigate the relationships between hotel attributes, well-being
perceptions, attitudes, and brand loyalty in the hotel context considering the COVID-19 …
perceptions, attitudes, and brand loyalty in the hotel context considering the COVID-19 …
Inducing wellbeing through staycation programs in the midst of the COVID-19 crisis
The COVID-19 pandemic aftermath has aggravated its traumatic effect to engender a mental
health crisis. With increasingly worsened psychological wellbeing, it is the responsibility of …
health crisis. With increasingly worsened psychological wellbeing, it is the responsibility of …
Engaging with restorative environments in wellness tourism
Drawing from environmental psychology and consumer well-being perspectives, this study
leverages the theoretical mechanisms underlying the concept of restorative environments to …
leverages the theoretical mechanisms underlying the concept of restorative environments to …
Young people share, but do so differently: an empirical comparison of peer-to-peer accommodation consumption between millennials and generation Z
Built on the consumer socialization theory and generational cohort theory, this research
examines the consumption phenomena of the sharing economy among young travelers …
examines the consumption phenomena of the sharing economy among young travelers …
Evaluating medical travelers' satisfaction through online review analysis
Medical tourism is increasing quickly since it contributes to both the health and tourism
sectors. The use of big social data has been effective in the development of medical tourism …
sectors. The use of big social data has been effective in the development of medical tourism …
Impact of substantive staging and communicative staging of sustainable servicescape on behavioral intentions of hotel customers through overall perceived image: A …
Customers have become very sensitive regarding the innovative evaluation of services. Due
to competition in the hospitality industry, it is a challenge for hotel marketers to understand …
to competition in the hospitality industry, it is a challenge for hotel marketers to understand …
Understanding how residents' emotional solidarity with Airbnb visitors influences perceptions of their impact on a community: The moderating role of prior experience …
A theoretical model was formulated based on cognitive-appraisal and bottom-up spillover
theories and tested with structural equation modeling across two groups of residents—with …
theories and tested with structural equation modeling across two groups of residents—with …
Viewing hospitality from an interdisciplinary lens: a systematic review of 30-year research on hospitality in health care
Purpose This study aims to examine the conceptual and empirical operations of hospitality
at its intersections with health care, which includes medical and senior care …
at its intersections with health care, which includes medical and senior care …
Therapeutic servicescapes: Restorative and relational resources in service settings
MS Rosenbaum, M Friman, GC Ramirez… - Journal of Retailing and …, 2020 - Elsevier
This article introduces the concept of 'therapeutic servicescapes' to the retailing and services
discipline. In the health literature, therapeutic landscapes emerge when physical and social …
discipline. In the health literature, therapeutic landscapes emerge when physical and social …