Progression and development of information and communication technology research in hospitality and tourism: A state-of-the-art review
Purpose This study aims to present a state-of-the art review on information and
communication technology (ICT) research in hospitality and tourism published between …
communication technology (ICT) research in hospitality and tourism published between …
The influence of smart tourism applications on perceived destination image and behavioral intention: The moderating role of information search behavior
P Tavitiyaman, H Qu, WL Tsang, CR Lam - Journal of Hospitality and …, 2021 - Elsevier
This study aims to investigate tourist perceptions on the smart tourism application attributes,
which can later influence their perceived images of a destination and enhance their future …
which can later influence their perceived images of a destination and enhance their future …
Keep it real: Assessing destination image congruence and its impact on tourist experience evaluations
Inaccurate promotional information about tourist destinations may result in tourists' negative
evaluations. This study proposes a new approach to measure the congruence between …
evaluations. This study proposes a new approach to measure the congruence between …
What makes Airbnb likeable? Exploring the nexus between service attractiveness, country image, perceived authenticity and experience from a social exchange …
As a result of the growth of the notions of collaborative consumption and sharing economy in
the tourism industry, this paper applies social exchange theory to investigate how the Airbnb …
the tourism industry, this paper applies social exchange theory to investigate how the Airbnb …
Understanding guest satisfaction with urban hotel location
In this article, we unveil determinants of guest satisfaction with urban hotel locations and
disclose what types of locations are preferred by guests. Using data from 8,185 online …
disclose what types of locations are preferred by guests. Using data from 8,185 online …
The interaction effects of online reviews, brand, and price on consumer hotel booking decision making
When searching and booking a hotel online, consumers are exposed to multiple cues such
as customer reviews, price, and brand names. This study aims to examine the level of …
as customer reviews, price, and brand names. This study aims to examine the level of …
Using deep learning and visual analytics to explore hotel reviews and responses
This study aims to use computational linguistics, visual analytics, and deep learning
techniques to analyze hotel reviews and responses collected on TripAdvisor and to identify …
techniques to analyze hotel reviews and responses collected on TripAdvisor and to identify …
Understanding the emergence and development of online travel agencies: a dynamic evaluation and simulation approach
X Lv, N Li, X Xu, Y Yang - Internet Research, 2020 - emerald.com
Purpose With the explosive growth of the Internet, online travel agents (OTAs) have gained
an increasing market share in the online booking market. However, OTAs are facing fierce …
an increasing market share in the online booking market. However, OTAs are facing fierce …
An investigation of multiple devices and information sources used in the hotel booking process
With the growing ownership of multiple technology devices, and the contribution of mobile
travel bookings to the overall travel market, it is critical to investigate the hotel searching and …
travel bookings to the overall travel market, it is critical to investigate the hotel searching and …
The effect of value-creation on consumer-based destination brand equity
DM Frías Jamilena, AI Polo Pena… - Journal of Travel …, 2017 - journals.sagepub.com
The present work examines the competitive strategies of tourist destinations and proposes
that value-creation among tourists during their entire experience of a destination (before …
that value-creation among tourists during their entire experience of a destination (before …