Abstract In 1991, Christopher Hood made a substantial contribution to public administration
research when he formulated the concept of new public management (NPM). His article can …

Purpose Since the 1980s, performance measurement and management (PMM) has been
described as an essential element of new public management (NPM) reforms. The purpose …

Over time, public universities have been involved in a process of modernisation based on a
new concept of governance and managerial methods for increasing efficiency and …

Purpose This study analysed international publications related to the performance
evaluation (PE) theme to compare the public and private sectors with a focus on the metrics …

Existing literature suggests that a strong culture is essential to the success of an
organisation. However, some researchers have since disputed this claim, arguing that while …

Having efficient and effective transport infrastructure (eg bridges, roads, railways, airways
and tunnels) in place is essential for supporting the economic and social well-being of an …

This paper aims to analyse the ways in which risk management has been embedded in
management control systems in Italian municipalities. Through a qualitative method, this …

Purpose The purpose of this research is to examine the factors that influence the design of
performance measurement systems (PMSs) in nonprofit organizations (NPOs) and public …

This study undertakes an in-depth and rigorous exploration and explanation of the sources
and implications of ambiguity in performance measurement systems and performance …

Public managers perceive performance measurement as an indispensable element of
modernising the public sector in the quest to achieve 'more for less', despite research …