Processes in public administration are complex and changing fast, according to the changes
in the regulatory environment. Public servants have to face with the challenge of getting a …

This article suggests that law modelling (using Business Process Model and Notation,
BPMN) could make electoral laws more comprehensible to different stakeholders, and in …

Recently, the strategic approaches of public sector organizations are reevaluated in order to
achieve modern effective operations and provide better services to their customers (citizens …

Nowadays the requirements for good governance under the pressure of global development
crisis become not only legitimate but even necessary. Good Governance concept is …

The article addresses the problem of the process approach implementation in the Polish
public administration. In order to analyse it, an extensive survey was conducted on a sample …

The article provides a discussion on results of extensive empirical research conducted in
2016 on a sample of 495 local government authorities, using the CAWI questionnaire …

The target indicators for the success of training conducted by the XYZ institution in 2018 are
achieved in un-ideal conditions. The target of the average Competency Gap Index (CGI) …

Transparency in the field of land administration is growing of interest and has increased
attention at national and international levels especially in delivery of services (such as land …

Essential for digitalization all-as-a-service model causes the shift of state priorities from a
simple provision of public information to the delivery of high-quality and efficient public …

K významným konceptom, ktoré sa snažia odstraňovať nedostatky vo fungovaní verejnej
správy patrí koncepcia Good Governance. Vo svojej podstate apeluje na dodržiavanie …