An empirical examination of brand hate influence on negative consumer behaviors through NeWOM intensity. Does consumer personality matter?

MS Sameeni, F Qadeer, W Ahmad, R Filieri - Journal of Business Research, 2024 - Elsevier
Limited research has investigated the consequences of brand hate, particularly the
pathways and contingent factors. This study addresses a critical gap by investigating the …

Unpacking the influence of anthropomorphism and stereotypes on consumer attitude towards luxury brand

G Malhotra, G Dandotiya - International Journal of Retail & …, 2023 - emerald.com
Purpose This study aims to understand consumers' attitudes towards luxury products based
on the stereotype content model, brand anthropomorphism and the psychological ownership …

Temporary love: A love-hate transition among luxury fashion consumers in a mediation of brand jealousy and moderation of value-expressiveness

A Saini, M Kashif, S Platania - Journal of Global Scholars of …, 2023 - Taylor & Francis
There is a limited amount of research to investigate emotional transition (ie love to hate)
among consumers. Moreover, can value-expressiveness motivate consumers to not to share …

[HTML][HTML] The effect of perceived brand betrayal on brand hate, avoidance-like and attack-like strategies: A comparative study of customers with/without past negative …

N Rasouli, SM Rasoolimanesh… - International Journal of …, 2025 - Elsevier
This study explores the impact of perceived brand betrayal on two types of brand hate and
their subsequent effects on consumer behavioral responses. It also investigates how these …

Fly or Fry: Understanding the dynamics of brand hate and consumer resilience in the airline and restaurant industries

FM Mushtaq, ZL Hamzah… - Journal of Consumer …, 2024 - Wiley Online Library
This study addresses a critical gap in the literature on the consumer–brand relationship by
focusing on the under‐investigated concept of attitudinal and behavioural brand hate. This …

[HTML][HTML] Don't make me hate you, my love! Perceived brand betrayal and the love-becomes-hate phenomenon

A Tolunay, C Veloutsou - Journal of Business Research, 2025 - Elsevier
Through three scenario-based experiments and under the theoretical lens of Emotion-in-
Relationships Model, this work examines the interplay between brand passion and brand …

Brand hate in the cosmetic industry: drugstore versus luxury make-up brands

SXY Ong, N Vila-Lopez - Young Consumers, 2023 - emerald.com
Purpose Marketing scholars have begun to look at negative emotions that young consumers
could develop toward brands, such as brand hate. Brand hate has experienced exponential …

Who hates your brand? An analysis of consumer brand hater typology

O Bayarassou, I Becheur… - Asia Pacific Journal of …, 2024 - emerald.com
Purpose The purpose of this study is to develop a typology of brand haters, depending on
their coping processes to the different stressful consumption situations, and associate these …

Differential effects of performance versus value-based brand betrayal on hate and unfavorable consumer behaviors

MS Sameeni, F Qadeer, S Shahid… - Journal of Social …, 2023 - ojs.jssr.org.pk
Despite existing studies on negative consumer-brand relationships, understanding of
extreme negative states, such as brand betrayal and brand hate, is still in the infancy stage …

When personalities collide: examining the impact of consumer and brand personalities' interplay on brand hate development

A Yadav - Journal of Product & Brand Management, 2024 - emerald.com
Purpose This study aims to propose and test an appraisal theory-based framework that
depicts the impact of negatively valenced brand personality dimensions on brand hate …