A Study on the Effect of Public Library Service Quality on User Satisfaction and User Loyalty according to Brady & Cronin's Three-Dimensional Service Quality Model
MO Jeong - Journal of the Korean Society for Library and …, 2024 - koreascience.kr
This study aimed to develop and validate a research model to investigate how the service
quality of public libraries, where a 3-dimensional service quality model was applied, impacts …
quality of public libraries, where a 3-dimensional service quality model was applied, impacts …
3 차원서비스품질모형을적용한공공도서관서비스품질이이용자만족도와이용자충성도에미치는영향
정미옥 - 한국문헌정보학회지, 2024 - dbpia.co.kr
본 연구는 3 차원 서비스품질 모형을 적용한 공공도서관 서비스품질이 이용자 만족도와 이용자
충성도에 어떻게 영향을 미치는가를 파악하기 위해 연구모형을 설계하고 검증하였다. 이를 …
충성도에 어떻게 영향을 미치는가를 파악하기 위해 연구모형을 설계하고 검증하였다. 이를 …
Nexus among Service Quality and Participants Loyalty in Jordanian Trade Shows: A Mediated-Moderated Model
F Alfukaha, MSI Saadon, SF Padlee… - Journal of Namibian …, 2023 - namibian-studies.com
Trade shows help potential stakeholders meet, promote, speed up the sales process,
provide opportunities to enter new markets, and launch new products. Trade shows are also …
provide opportunities to enter new markets, and launch new products. Trade shows are also …
[PDF][PDF] Exploring the Nexus of ATM Service Quality, Customer Satisfaction, and Loyalty in the Private Banking Sector in Bangladesh
The study's primary objectives are to look at the link between service quality, customer
satisfaction, and customer loyalty in ATM services provided by private commercial banks in …
satisfaction, and customer loyalty in ATM services provided by private commercial banks in …