ISO 9001 based quality management systems and organisational performance: a systematic literature review

LS Sfreddo, GBB Vieira, G Vidor… - … Quality Management & …, 2021 - Taylor & Francis
Currently, there is no definitive conclusion in the literature regarding the relation between
quality management systems and organisational performance. Beyond that, a few studies …

Trends in quality management research in higher education institutions

JJ Tarí, G Dick - Journal of Service Theory and Practice, 2016 - emerald.com
Purpose The purpose of this study is to determine the state of research in quality
management in higher education institutions based on a review of the academic literature …

The ISO 9001: 2015 quality management system standard: Companies' drivers, benefits and barriers to its implementation

L Bravi, F Murmura, G Santos - Quality Innovation Prosperity, 2019 - qip-journal.eu
Purpose: The aim of this study is to evaluate companies' perception of the latest version
(2015) of ISO 9001 in terms of motivations that pushed companies to the implementation of a …

The impact of total quality management on service company performance: evidence from Spain

EL Psomas, C Jaca - International Journal of Quality & Reliability …, 2016 - emerald.com
Purpose–The purpose of the paper is to explore the impact of total quality management
(TQM) factors on performance dimensions of service companies. Design/methodology …

Identifying the critical determinants of TQM and their impact on company performance: Evidence from the hotel industry of Greece

N Bouranta, EL Psomas, A Pantouvakis - The TQM Journal, 2017 - emerald.com
Purpose The purpose of this paper is to enrich the existing literature by determining the
underlying structure (latent factors) of total quality management (TQM) practices and their …

Linking Halal food certification and business performance

MS Ab Talib, T Ai Chin, J Fischer - British Food Journal, 2017 - emerald.com
Purpose The purpose of this paper is to explore the relationship between Halal food
certification (HFC) and business performance. This study argues that Halal food certificate …

Total quality management elements and results in higher education institutions: The Greek case

E Psomas, J Antony - Quality Assurance in Education, 2017 - emerald.com
Purpose The purpose of this paper is to determine the main total quality management (TQM)
elements adopted and the respective results achieved by higher education institutions …

Critical factors, food quality management and organizational performance

DP Kafetzopoulos, KD Gotzamani - Food control, 2014 - Elsevier
This paper proposes a model for measuring the effectiveness of quality (ISO 9001) and food
safety (HACCP) systems, based on their stated objectives, when these systems are jointly …

[PDF][PDF] Analysis of causes and effects of implementation of the quality management system compliant with ISO 9001

A Pacana, R Ulewicz - Polish Journal of Management Studies, 2020 - bibliotekanauki.pl
The main purpose of the study is to analyze the causes and benefits of implementing a
quality management system in a group of Small and Medium-sized Enterprises in …

Standardized management systems and risk management in the supply chain

D Zimon, P Madzík - International Journal of Quality & Reliability …, 2020 - emerald.com
Purpose The purpose of this paper is to determine the impact of standardized management
systems (ISO 9001, ISO 14001, ISO 22000 and ISO 28000) on minimizing selected aspects …