Barista robots with human appeal: Unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior

H Kim, S Park, J Gim, S in Kim - International Journal of Hospitality …, 2024 - Elsevier
While consumer acceptance of anthropomorphized robots has gained significant attention,
limited research has examined the effectiveness of anthropomorphizing robots from a social …

Perceived value, service quality and service convenience on behavioral intentions in fitness centers: a comparison between customers with and without personal …

H Ferreira-Barbosa, B Sabino, V Loureiro… - International Journal of …, 2024 - emerald.com
Purpose This study aimed to propose and test a model that describes the different aspects
and mechanisms that influence the behavioral intentions of fitness center customers by …

Underscoring trainer's lack of effort or talent in service failure of personal fitness training: customers' negative word-of-mouth response

S Park, HW Lee, C Nite - Service Business, 2023 - Springer
Underpinned by attribution theory and relationship norm theory, this study investigated
whether, why, and when provider attribution of service failure influences negative word-of …

[HTML][HTML] The Image of Group Fitness Instructors: An Intra-and Inter-Country Comparison Between Portugal and Romania

VP Ardelean, VA Geantă, C Dulceanu… - Behavioral …, 2024 - pmc.ncbi.nlm.nih.gov
Fitness instructors play an essential role in fitness services, as they require both technical
and interpersonal skills. A good image of a fitness instructor can be defined as having a …

Personal fitness training services to improve health outcomes: A survey exploring clients' perspectives

I Curovic, D Grecic - Fizička kultura, 2024 - clok.uclan.ac.uk
It is currently unclear how personal fitness training (PT) clients in Serbia evaluate this
service and what motivates them to be consistent with the training practice in the quest for …

[PDF][PDF] Comprehensive Analysis of the Image of Group Fitness Instructors: Intra-and Inter-Country Comparison between Portugal and Romania

GE Furtado, R Gomes, F Martins, F Campos - 2024 - preprints.org
Physical fitness is a fundamental indicator of health, leading to increased interest in fitness
activities under professional guidance. Fitness instructors play an essential role, requiring …