'Smart'Choice? Evaluating AI-Based mobile decision bots for in-store decision-making
To address a research gap on how AI can be leveraged to enhance customers' in-store
journeys, this study evaluates the effectiveness of an AI-powered conversational decision …
journeys, this study evaluates the effectiveness of an AI-powered conversational decision …
Effects of AI Agent Anthropomorphism on Consumers' Affective, Cognitive, and Social Shopping Experiences
The purpose of this study was to propose a conceptual framework that delineates the
relationships between artificial intelligence (AI) agents' anthropomorphic cues and …
relationships between artificial intelligence (AI) agents' anthropomorphic cues and …
Designing Intelligent Decision Assistants to Assist Seniors with Medicare Plan Decision-Making: An Application of Cognitive Response Theories
Aging limits the capacity of one's working memory. Hence, in decision contexts where
especially older people have to evaluate too many alternatives put a cognitive load on them …
especially older people have to evaluate too many alternatives put a cognitive load on them …
AI-based technical approach for designing mobile decision aids
Abstract Conversational Voice User Interfaces (VUIs) help us in performing tasks in a wide
range of domains these days. While there have been several efforts around designing …
range of domains these days. While there have been several efforts around designing …
Consumer Evaluations of Mobile, Conversational Decision Aids for In-Store Shopping: Effects of Decision Strategy Implemented and Consumer Need for Cognition
In this paper, we examine the effects of an artificially intelligent, mobile, conversational
decision aid's strategy (attribute-/alternative-based) and consumers' need for cognition …
decision aid's strategy (attribute-/alternative-based) and consumers' need for cognition …
[PDF][PDF] Swimming on the surface or diving deep: the priming effect on the breadth and depth of the online information search behavior
Prime is a piece of information accessed before that unconsciously affects decision-making.
Priming aspects to consider in the decision-making process can affect product search …
Priming aspects to consider in the decision-making process can affect product search …