Customer churn is a major issue for large enterprises. In particular, in the rental business
sector, companies are looking for ways to retain their customers because they are their main …

Churn prediction is an active topic for research and machine learning approaches have
made significant contributions in this domain. Models built to address customer churn, aim to …

In this study, we explore the possible factors affecting churn in the Danish
telecommunication industry and how those factors connect with retention strategies. The …

The telecommunication industry need a customer churn prediction due to many competitors.
The companies also lack of churn prediction to retain the customer. This problem not only …

Customer satisfaction is one of the most crucial elements which dictate the growth rate and
success of companies. In the operational environment, customer churn is one of the most …

One of the most popular social platforms is Twitter and telecom companies are using
different algorithms and techniques for doing customer sentiment analysis over big pools of …

There are two common challenges faced by any internet service provider: the first being
attracting new customers to grow their clientele, the second being retaining the existing …

Churn, in its simplest form, is when a customer stops buying from a business. The rate or
percentage of customers who abandon a brand over time is commonly used to quantify …

Retaining existing customers is a huge challenge for businesses. As customer retention can
improve profit margins. Predicting the churn can help with that. Customer churn prediction is …

Customer churn prediction is crucial for businesses in different industries, such as
telecommunications, banking, insurance and e-commerce, because acquiring new …