Decoding the conundrum: exploring complex interlinkages between mobile wallet adoption inhibitors...

A novel framework for understanding the interplay between the mobile wallet service quality dimensions and loyalty intention

A Kapoor, R Sindwani, M Goel - The TQM Journal, 2024 - emerald.com
Purpose Is there any symmetric or asymmetric connection between mobile wallet service
quality (MWSQ) dimensions and loyalty intention? Are there any factors that intervene in the …
被引用次数：1 相关文章

Exploring the symmetric and asymmetric effects of mobile wallet service experience on brand loyalty in India: evidence from SEM and fsQCA

A Kapoor, R Sindwani, M Goel - Journal of Financial Services Marketing, 2024 - Springer
How mobile wallet service experience (MWSX) form brand loyalty? Are there symmetric or
asymmetric connections between MWSX dimensions and brand loyalty? Are there any …
被引用次数：1 相关文章