Purpose Microfinance institutions (MFI) must adapt to rapidly changing market conditions,
including stringent regulations and diverse customer demands, necessitating a high …

Purpose Quality management (QM) plays a pivotal role in driving organisational efforts to
enhance operational efficiency and customer satisfaction. This study aims to explore the …

Fully explaining organizational phenomena requires exploring not only “how” a
phenomenon works–ie, the details of its internal structure and mechanisms–but also “why” …

Abstract In Australia, Indonesian Language for Foreign Speakers (BIPA) educators have
diverse educational backgrounds, including not only bachelor's or master's degrees in …

Goal: This study aimed to conduct a thorough review of the scientific literature, meticulously
identifying the diverse approaches, attributes, and logical schemes used to understand the …

This chapter explores how coercive, mimetic, and normative institutional pressures influence
organizational learning and memory. It presents a comprehensive framework that elucidates …

Goal: This study aimed to conduct a thorough review of the scientific literature, meticulously
identifying the diverse approaches, attributes, and logical schemes used to understand the …