The effect of service quality on behavioural intention: the mediating role of student satisfaction and switching barriers in private universities

PSH Tan, YO Choong, IC Chen - Journal of Applied Research in …, 2022 - emerald.com
Purpose The aim of this paper is to explore the relationship between perception of service
quality, student satisfaction, switching barriers on behavioural intentions among private …

Public vs private universities in Nigeria: Market dynamics perspective

S Olaleye, D Ukpabi, E Mogaji - Understanding the higher …, 2020 - taylorfrancis.com
Due to the scarcity of literature on developing countries of Africa, there is a need for a
conceptual paper on the market dynamics perspective of the Nigerian public and private …

Antecedents and consequences of brand hate: A study of Pakistan's telecommunication industry

S Attiq, MJS Hasni, C Zhang - Journal of Consumer Marketing, 2022 - emerald.com
Antecedents and consequences of brand hate: a study of Pakistan’s telecommunication
industry | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

The role of university switching costs, perceived service quality, perceived university image and student satisfaction in shaping student loyalty

M Ali, H Amir, M Ahmed - Journal of Marketing for Higher …, 2024 - Taylor & Francis
While majority of earlier studies have examined service quality, student satisfaction, and
university image as determinants of student loyalty, university switching costs have largely …

Antecedents of brand hate: mediating role of customer dissatisfaction and moderating role of narcissism

S Ali, S Attiq, N Talib - Pakistan Journal of Commerce and Social …, 2020 - econstor.eu
The purpose of the current study is to investigate the impact of antecedents of brand hate
with the mediating effect of customer dissatisfaction and moderating effect of narcissism in …

Understanding the market in higher education in Africa

E Mogaji, F Maringe, RE Hinson - Understanding the Higher …, 2020 - taylorfrancis.com
Marketisation is the application of economic theory to the practice of higher education. This
is based on the fundamental notion of the primacy of the market as a tool for business and …

A psychometric data science approach to study latent variables: a case of class quality and student satisfaction

JI Perez Rave, GP Jaramillo Álvarez… - Total Quality …, 2022 - Taylor & Francis
Data science follows a data-driven approach focused on non-hypothesised pattern
discovery from data in an automatic manner (or semi-automatic). Social science areas …

Atribut produk dalam meningkatkan loyalitas pelanggan (studi pada Gorontalo Post)

H Mansur, DR Karundeng… - … (Jurnal Ekonomi dan …, 2022 - stiealwashliyahsibolga.ac.id
This study uses a quantitative approach emphasizing the analysis on numerical data that is
processed by statistical methods. This study aims to determine and analyze the effect of …

Influence of perceived service quality on word-of-mouth: the mediating role of brand trust and student satisfaction

DH Tessema, F Yesilada, I Aghaei… - Journal of Applied …, 2024 - emerald.com
Purpose The primary purpose of this research is to examine the influence of perceived
service quality (PSQ) on word-of-mouth (WOM) directly and through the mediating role of …

Pengaruh Bauran Promosi, Harga, Display Produk dan Kualitas Layanan terhadap Keputusan Pembelian pada Apotek Anugerah Farma di Kota Gorontalo

MA Suyanto, M Akmar… - Mabsya: Jurnal …, 2021 - ejournal.uinsaizu.ac.id
Tujuan penelitian ialah untuk menganalisa Pengaruh Bauran Promosi pada Keputusan
Pembelian, Pengaruh Harga pada Keputusan Pembelian, Pengaruh Display Produk pada …