The comprehensive evaluation of the performance of a recommender system is a complex
endeavor: many facets need to be considered in configuring an adequate and effective …

Human-Computer Interaction (HCI) addresses problems of interaction design:
understanding user needs to inform design, delivering novel designs that meet user needs …

Measuring the User Experience was the first book that focused on how to quantify the user
experience. Now in the second edition, the authors include new material on how recent …

HCI addresses problems of interaction design: delivering novel designs, evaluating existing
designs, and understanding user needs for future designs. Qualitative methods have an …

Phishing is an online identity theft that aims to steal sensitive information such as username,
password and online banking details from its victims. Phishing education needs to be …

Users are fundamental to HCI. However, little is known about how HCI education introduces
students to working with users, particularly those different from themselves. To better …

Ubiquitous computing involving complex interactive systems are leading to increase in
cognitive load in day to day activities. Apart from causing stress and mental exhaustion …

The efforts of addressing user experience (UX) in product development keep growing, as
demonstrated by the proliferation of workshops and conferences bringing together …

We describe an empirical, between-subjects study on the use of think-aloud protocols in
usability testing of a federal data-dissemination Web site. This double-blind study used three …

Think-aloud protocols are one of the classic methods often taught in universities for training
UX designers and researchers. Although previous research reported how these protocols …