The Impact of Innovative Mobile Customer Relationship Management (mCRM) Processes on Customer Satisfaction of Samsung, Dubai, UAE.

W Aboueldahab - 2022 - eprints.worc.ac.uk
Samsung is a mobile phone manufacturer in Dubai, in the United Arab Emirates. Samsung
enjoyed early success in the region, dominating the market by 2016. However, sales and the …

[PDF][PDF] EFFECT OF CUSTOMER SERVICE ON CORPORATE COMPETITIVE ADVANTAGE IN THE NIGERIAN TELECOMS SERVICE INDUSTRY.

PKA Ladipo, IT Arebi, OS Akeke, B Bisiriyu - Management & Marketing …, 2021 - mnmk.ro
This study is carried out to examine the effect of customer service on the corporate
competitive advantage from the perspective of selected firms in the Nigerian telecom service …

أثر سلسلة التوريد في تحقيق الميزة التنافسية: دراسة ميدانية على الشركات الأردنية لصناعة الأدوية البشرية

لينا شكري زرافيلي… - Humanities and Social …, 2023‎ - ejournal.mutah.edu.jo
Abstract هدفت الدراسة إلى قياس وتحليل أثر سلسلة التوريد في تحقيق الميزة التنافسية في
الشركات الأردنية لصناعة الأدوية البشرية، وتكون مجتمع الدراسة من (6) شركات أردينة لصناعة الأدوية …

[PDF][PDF] Customer attachment: A mediated model for wealth management in South Africa

FNN Eckardt - 2020 - repository.nwu.ac.za
The need to establish profitable long-term customer relationships intensifies as South
African wealth managers compete for a share in the market. To establish and maintain …

[PDF][PDF] THE ROLE OF SOCIAL MEDIA IN PORTUGUESE SMEs.

E Silva, H Soares, J Duarte SANTOS… - Management & Marketing …, 2020 - mnmk.ro
Social media assume increasing importance in the light of the evolution of the digitalization
processes in the economy. In the context of global change, Small and Medium Enterprises …

[PDF][PDF] The Impact of Implementing Total Quality Management Practices on Achieving Competitive Advantage at Jordanian Telecommunications Companies

SSJ Zarafili, LSJ Zarafili - zujournal.zu.edu.jo
The study aimed to analyze the impact of implementing total quality management practices
on achieving competitive advantage at Jordanian telecommunications companies. The …

Kuwaiti Public Attitudes Towards Electronic Customer Service in Private Companies: A field Study

A Mooty, R Saad - Journal of Mass Communication Research, 2023 - jsb.journals.ekb.eg
he study seeks to identify the attitude of the Kuwaiti public towards electronic customer
service in private companies and to indicate the degree of their dependence on electronic …

[PDF][PDF] اتجاهات الجمهور الكويتي نحو خدمة العملاء الإلكترونية في الشركات الخاصة-دراسة ميدانية

عبد العزيز, فرح عبد اللطيف - مجلة البحوث الإعلامية, 2023‎ - jsb.journals.ekb.eg
تسعى الدراسة إلى تحقيق هدف رئيس يتمثل في: التعرف على اتجاهات الجمهور الكويتي نحو خدمة
العملاء الإلكترونية في الشركات الخاصة، وبيان درجة اعتمادهم على خدمة العملاء الإلكترونية في …

[PDF][PDF] Business, Management and Economics Research

Z Al-Samirae, MS Alshibly, M Alghizzawi - 2020 - academia.edu
This research aims at identifying the impact of excellence in drawing up the following four
marketing mix strategies (Product, Pricing, Promotion and Distribution) of the small and …