AK Aras, X Chen, Y Liu - Queueing Systems, 2018 - Springer
Abstract Extending Ward Whitt's pioneering work “Fluid Models for Multiserver Queues with Abandonments, Operations Research, 54 (1) 37–54, 2006,” this paper establishes a many …
X Liu, L Ying - IEEE/ACM Transactions on Networking, 2021 - ieeexplore.ieee.org
This paper considers the steady-state performance of load balancing algorithms in a many- server system with distributed queues. The system has servers, and each server maintains a …
S Garyfallos, Y Liu, P Barlet-Ros… - 2024 Winter …, 2024 - ieeexplore.ieee.org
Empirical studies have shown that real-life queueing systems, such as contact centers, exhibit non-Markovian and nonstationary behaviors. Consequently, analyzing their …
S Wu, M Asadi - European Journal of Operational Research, 2024 - Elsevier
Numerous maintenance policies have been proposed in the reliability mathematics and engineering literature. Nevertheless, little has been reported on their practical applications …
Data has revealed a noticeable impact of delay-time-related information on phone- customers; for example and somewhat surprisingly, delay announcements can abruptly …
P Cao, S He, J Huang, Y Liu - Operations Research, 2021 - pubsonline.informs.org
There are two basic queue structures commonly adopted in service systems: the pooled structure, where waiting customers are organized into a single queue served by a group of …
S Wu - arXiv preprint arXiv:2208.11043, 2022 - arxiv.org
Consider a system consisting of multiple sockets into each of which a component is inserted. If a component fails, it is replaced immediately and system operation resumes. Then the …
Abstract Problem Definition and Relevance: Characterized by time-varying arrivals, multi- stage service, and multi-class patient population, emergency rooms (ERs) are complex …
This dissertation studies load balancing algorithms for many-server systems (with N servers) and focuses on the steady-state performance of load balancing algorithms in the heavy …