How human resources management best practice influence employee satisfaction and job retention in the Thai hotel industry

AS Ashton - Journal of Human Resources in Hospitality & Tourism, 2018 - Taylor & Francis
Human resources management (HRM) practices are hotel management tools that contribute
to organizational success. The purpose of this study was to evaluate how soft HRM practices …

Digital capability, digital learning, and sustainable behaviour among university students in Taiwan: A comparison design of integrated mediation-moderation models

CH Liu, JS Horng, SF Chou, TY Yu, MT Lee… - … International Journal of …, 2023 - Elsevier
Digital learning has been amplified by the COVID-19 pandemic in the case of university
students in Taiwan. This study utilized two separate cases to investigate the impact of digital …

Using a grounded theory approach to understand the process of teaching soft skills on the job so to apply it in the hospitality classroom

A Crawford, MR Weber, JH Lee - Journal of Hospitality, Leisure, Sport & …, 2020 - Elsevier
In the competency research related to management, essential competencies include skills
that can be classified as soft skills. This research seeks to better understand how soft skills …

[PDF][PDF] Soft skills, policies, practices, and self-assessment: Employability challenges and opportunities of university graduates in Pakistan

SA Manan, M Haidar - Journal of Educational Sciences, 2021 - academia.edu
In a fast changing landscape of a globalized world and knowledge-driven economies,
producing graduates with multiple competencies is critical as well as challenging for the …

[PDF][PDF] Delivering the European Skills Agenda: the importance of social skills for a sustainable tourism and hospitality industry

S Carlisle, S Ivanov… - Tourism & Management …, 2023 - orca.cardiff.ac.uk
The research presents the results of a quantitative survey of senior managers' evaluation of
proficiency of employees' social skills completed in 2019 within the framework of the Next …

Enhancing graduate employability of the 21st century learner

S Kinash, LH Crane - International Mobile Learning Festival …, 2015 - research.bond.edu.au
Today's higher education students want choice, personalisation, efficiency and relevance
leading to maximal outcomes, including employment. They need heightened media literacy …

[PDF][PDF] Entrepreneurship in education: Innovations in higher education to promote experiential learning and develop future ready entrepreneurial graduates

R Rasiah, S Somasundram, KP Tee - development, 2019 - jestec.taylors.edu.my
How ready our future graduates are, depends on how higher educational institutions best
prepare them for the challenges of the future workplace, and the community at large. With an …

Foreign versus local managers: finding the perfect leaders for multinational hotel subsidiaries

R Situmorang, A Japutra - International Journal of Hospitality Management, 2019 - Elsevier
Selection of senior managers in multinational corporations (MNCs) is a pivotal management
decision that takes place within their subsidiaries. However, multinational corporation …

Hospitality higher education quality: Establishing standards in Australia

MJ Gross, P Benckendorff, J Mair… - Journal of Hospitality and …, 2017 - Elsevier
A number of forces in the Australian higher education (HE) environment are moving tourism,
hospitality and events (TH&E) education towards a greater emphasis on quality assurance …

Does hospitality diversity education make a difference in undergraduate students' emotional intelligence

D Rivera Jr, J Lee - Journal of Teaching in Travel & Tourism, 2016 - Taylor & Francis
Soft skills are typically referred to as the attributes exhibited or contained by an individual
that display his/her ability to interact with others. Two types of soft skills that are often …