This study investigates the nature of airport experience (AE) from the perspective of air
travelers. This study elaborates experiential components within the airport context and …

The influence of service quality has received limited attention in the context of airport
research. This study investigates whether airport service quality is related to airport and …

The study applies the spillover effect and complexity theories to examine the relationship
between customers' service experience at the airports and their destination choice …

Purpose This study aims to validate a conceptual definition of airportscape and develop a
multidimensional scale that integrates servicescape and service quality dimensions to …

Air Transport and Tourism: Interrelationship, Operations and Strategies is a comprehensive
textbook covering all major aspects of air transport from operational and managerial …

This paper proposes a new scale for assessing traveler experience in air travel. Here,
passenger experience is measured through travelers' perception of service quality …

Air transport is the main mode of transport used when traveling to the Autonomous Region of
Madeira (ARM), Portugal. The airport and the entire airport infrastructure are essential for …

In this thesis, the issue of airport terminal design is examined from a novel perspective: that
of the passenger rather than the airport operator. A qualitative approach, based on …

Sendo o transporte aéreo um dos principais meios de transporte utilizados na chegada à
Região Autónoma da Madeira (RAM), fruto da sua insularidade, será importante avaliar …

This study sought to examine the impact of air travel processes on repeat travel intentions of
air passengers at Port Harcourt International Airport, Nigeria. Specifically, the study how …