Recent advances in deep learning based dialogue systems: A systematic survey

J Ni, T Young, V Pandelea, F Xue… - Artificial intelligence review, 2023 - Springer
Dialogue systems are a popular natural language processing (NLP) task as it is promising in
real-life applications. It is also a complicated task since many NLP tasks deserving study are …

A survey on recent advances and challenges in reinforcement learning methods for task-oriented dialogue policy learning

WC Kwan, HR Wang, HM Wang, KF Wong - Machine Intelligence …, 2023 - Springer
Dialogue policy learning (DPL) is a key component in a task-oriented dialogue (TOD)
system. Its goal is to decide the next action of the dialogue system, given the dialogue state …

[图书][B] Neural approaches to conversational information retrieval

J Gao, C Xiong, P Bennett, N Craswell - 2023 - Springer
A conversational information retrieval (CIR) system is an information retrieval (IR) system
with a conversational interface, which allows users to interact with the system to seek …

Task-oriented dialogue system as natural language generation

W Wang, Z Zhang, J Guo, Y Dai, B Chen… - Proceedings of the 45th …, 2022 - dl.acm.org
In this paper, we propose to formulate the task-oriented dialogue system as the purely
natural language generation task, so as to fully leverage the large-scale pre-trained models …

Aligning large language models with human preferences through representation engineering

W Liu, X Wang, M Wu, T Li, C Lv, Z Ling, J Zhu… - arXiv preprint arXiv …, 2023 - arxiv.org
Aligning large language models (LLMs) with human preferences is crucial for enhancing
their utility in terms of helpfulness, truthfulness, safety, harmlessness, and interestingness …

Dialogue management in conversational systems: a review of approaches, challenges, and opportunities

H Brabra, M Báez, B Benatallah… - … on Cognitive and …, 2021 - ieeexplore.ieee.org
Attracted by their easy-to-use interfaces and captivating benefits, conversational systems
have been widely embraced by many individuals and organizations as side-by-side digital …

Reinforcement learning-based dialogue guided event extraction to exploit argument relations

Q Li, H Peng, J Li, J Wu, Y Ning, L Wang… - … on Audio, Speech …, 2021 - ieeexplore.ieee.org
Event extraction is a ftask for natural language processing. Finding the roles of event
arguments like event participants is essential for event extraction. However, doing so for real …

Multi-agent task-oriented dialog policy learning with role-aware reward decomposition

R Takanobu, R Liang, M Huang - arXiv preprint arXiv:2004.03809, 2020 - arxiv.org
Many studies have applied reinforcement learning to train a dialog policy and show great
promise these years. One common approach is to employ a user simulator to obtain a large …

Robust conversational AI with grounded text generation

J Gao, B Peng, C Li, J Li, S Shayandeh, L Liden… - arXiv preprint arXiv …, 2020 - arxiv.org
This article presents a hybrid approach based on a Grounded Text Generation (GTG) model
to building robust task bots at scale. GTG is a hybrid model which uses a large-scale …

A survey on dialog management: Recent advances and challenges

Y Dai, H Yu, Y Jiang, C Tang, Y Li, J Sun - arXiv preprint arXiv:2005.02233, 2020 - arxiv.org
Dialog management (DM) is a crucial component in a task-oriented dialog system. Given the
dialog history, DM predicts the dialog state and decides the next action that the dialog agent …