Analysis of factors that influence customers' willingness to leave big data digital footprints on social media: A systematic review of literature

SS Muhammad, BL Dey, V Weerakkody - Information Systems Frontiers, 2018 - Springer
Big data has been discussed extensively in existing scholarly works but scant consideration
is given to customers' willingness to generate and leave big data digital footprints on social …

Investigating the impact of AI-powered technologies on Instagrammers' purchase decisions in digitalization era–A study of the fashion and apparel industry

SF Yeo, CL Tan, A Kumar, KH Tan, JK Wong - … Forecasting and Social …, 2022 - Elsevier
Over the last couple of decades, technological advancements have accelerated
exponentially, especially in the realm of online social networking networks. The artificial …

Social media content strategy for sport clubs to drive fan engagement

B Annamalai, M Yoshida, S Varshney… - Journal of retailing and …, 2021 - Elsevier
Social media brand pages act as excellent means for engaging consumers. While most
sport clubs use social media such as Facebook to enhance fan engagement, extant …

Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage

IB Yahia, N Al-Neama, L Kerbache - Journal of Retailing and Consumer …, 2018 - Elsevier
This study sheds light on the drivers of social commerce in social media platforms. First, it
explores the perceived characteristics of the social commerce vendor and investigates their …

On the relationship between consumer-brand identification, brand community, and brand loyalty

PS Coelho, P Rita, ZR Santos - Journal of Retailing and Consumer services, 2018 - Elsevier
Recent studies have highlighted the importance of social media brand communities to brand
loyalty. This paper aims to stress the role of the brand in that relationship, suggesting a …

An integrated model of social media brand engagement

M Gómez, C Lopez, A Molina - Computers in Human Behavior, 2019 - Elsevier
Despite the increasing use of social media sites to engage consumers, the consumer brand
engagement construct is still in its infancy. This study aims to contribute to existing social …

Do brand relationships on social media motivate young consumers' value co-creation and willingness to pay? The role of brand love

E Wallace, P Torres, M Augusto… - Journal of Product & …, 2022 - emerald.com
Purpose Drawing on consumer brand relationship theory, this study aims to investigate
online brand engagement, brand trust and consumer brand identification as antecedents of …

Effects of brand attitude and eWOM on consumers' willingness to pay in the banking industry: Mediating role of consumer-brand identification and brand equity

M Augusto, P Torres - Journal of retailing and Consumer Services, 2018 - Elsevier
The aim of this research is to investigate the influence of brand attitude (BAtt) and electronic
word-of-mouth (eWOM) on the willingness of customers to pay premium prices (WTPp) in the …

Value co-creation in a sharing economy: the end of price wars?

TC Zhang, MF Jahromi, M Kizildag - International Journal of Hospitality …, 2018 - Elsevier
The growing phenomenon of the sharing economy facilitates collaborative production and
consumption, which highlights the concept of value co-creation. The current study aims to …

Understanding relationships among customer experience, engagement, and word-of-mouth intention on online brand communities: The perspective of service …

M Zhang, M Hu, L Guo, W Liu - Internet Research, 2017 - emerald.com
Purpose Thriving brand communities are inseparable from engaged members and their
word-of-mouth behavior. The purpose of this paper is to investigate which customer …