When and how do governments deliver public goods and services in response to citizen
preferences? We review the current literature on government responsiveness, with a focus …

Bureaucracy is everywhere. Unelected bureaucrats are a key link between government and
citizens, between policy and implementation. Bureaucratic politics constitutes a growing …

Winner of the 2020 Outstanding Book Award Presented by the Public and Nonprofit Section
of the National Academy of Management Winner of the 2019 Louis Brownlow Book Award …

This article develops the concept of racialized burdens as a means of examining the role of
race in administrative practice. Racialized burdens are the experience of learning …

The proliferation of increasingly strict voter identification laws around the country has raised
concerns about voter suppression. Although there are many reasons to suspect that these …

An audit study is a specific type of field experiment primarily used to test for discriminatory
behavior when survey and interview questions induce social desirability bas. In this chapter …

In the past decade, the body of research using experimental approaches to investigate the
responsiveness of elected officials has grown exponentially. Given this explosion of work, a …

Scholars of distributive politics often emphasize partisanship and clientelism. However, as
Jennifer Bussell demonstrates in Clients and Constituents, legislators in" patronage …

Existing research finds that increases in administrative burden reduce client access, political
efficacy, and equity. However, extant literature has yet to investigate how administrative …

Why do nondemocratic regimes provide constituency service? This study develops theory
based on a national field audit of China's “Mayor's Mailbox,” an institution that allows citizens …