This study presents a systematic literature review to understand the applications, benefits,
and challenges of digital assistants (DAs) in production and logistics tasks. Our conceptual …

Conversational agents are systems with great potential to enhance human-computer
interaction in industrial settings. Although the number of applications of conversational …

Despite the fact that task-oriented conversation systems have received much attention from
the dialogue research community, only a handful of them have been studied in a real-world …

Nowadays, industrial companies want to enhance their Industry 4.0 competencies.
Therefore, they need to help employees master state-of-the-art technologies and gain the …

Enabling a flexible and natural human-robot interaction (HRI) for industrial robots is a critical
yet challenging task that can be facilitated by the use of conversational artificial intelligence …

Plug and produce robot assistants have been developed to support flexible automation in
smart factories as a shared resource on the shop floor. However, although the technology is …

The paper presents the chatbot applicability for the health and safety of workers in the
container transportation context. Starting from a literature review of risks and hazardous …

This paper presents a natural language-enabled virtual assistant (VA), named Max,
developed to support flexible and scalable human–robot interactions (HRI) with industrial …

This investigation is centrally focused on the comprehensive evolution and enhancement of
FOODIEBOT (shortened name for food delivery robot, an adaptive service automaton with a …

Assisting employees in acquiring the knowledge and skills necessary to use new services
and technologies on the shop floor is critical for manufacturers to adapt to Industry 4.0 …