Background Codesign has the potential to transform health and other public services. To
avoid unintentionally reinforcing existing inequities, better understanding is needed of how …

Moving into the social and public sector, service design is becoming both more complex and
more participatory. This is reflected in the greater diversity and interrelatedness of …

Purpose The purpose of this paper is to investigate how vulnerable consumers can be
involved in transformative service design and how this approach may enhance the design of …

In the face of growing sustainability challenges, pressure on businesses to decouple
environmental impacts from growth is mounting. New sustainable business models can be a …

Background Intensive care nursing is a professionally challenging role, elucidated in the
body of research focusing on nurses' ill‐being, including burnout, stress, moral distress and …

Managing the new product development (NPD) is a challenging mission, and most
researches would argue that design is fundamentally linked to intentional action and it …

Designers increasingly facilitate multidisciplinary innovation projects. The user-centred
design approach offers the opportunity to increase idea generation, co-creation and …

Cities provide a privileged context for observing environmental, social, political, and
economic changes. They offer great opportunities for experimentation, often becoming …

Purpose This paper aim to propose a model of analysis that justifies gamification as an
adequate tool to improve the design of services through the human centered design (HCD) …

Healthcare organizations are under constant pressure to develop and reform. The object to
be developed may vary from the hospital's signs to national social and healthcare reforms …