An investigation of the portrayal of social media challenges on YouTube and Twitter

A Khasawneh, KC Madathil, H Zinzow… - ACM Transactions on …, 2021 - dl.acm.org
A social media phenomenon that has received limited research attention is the advent and
propagation of viral online challenges. Several of these challenges entail self-harming …

Investigating factors affecting trust and purchase intention towards online websites: structural equation modelling approach

P Dogra, A Kaushal - International Journal of Internet …, 2023 - inderscienceonline.com
The purpose of the paper is to identify the important factors which affect the trust in virtual
shops. A close examination of the relationship between trust and purchase intention of the …

Factors affecting the choice of a dental care provider by older adults based on online consumer reviews

A Ponathil, A Khasawneh, K Byrne… - IISE Transactions on …, 2020 - Taylor & Francis
Background: The percentage of patients relying on information provided by their peers in the
form of consumer reviews rather than the information found in healthcare reports from …

Product development using online customer reviews: A case study of the South Korean subcompact sport utility vehicles market

SW Kim, K Lee, JS Sohn, SW Cha - Applied Sciences, 2020 - mdpi.com
This study focuses on improving multifunctional product development. Instead of face-to-face
or other survey methods, we used text mining of online reviews to confirm which …

Investigation of the factors influencing the online consumer's choice of a service provider for home improvement

A Ponathil, A Bhanu, K Piratla, V Sharma… - Electronic Commerce …, 2022 - Springer
The selection of the right service provider is as important as the actual work which
subsequently impacts the quality and value of a home. With the growth of the Internet, such …

Restoring Consumer Trust in a Home Improvement Service Provider with Negative Reviews

A Ponathil, A Bhanu… - Proceedings of the Human …, 2023 - journals.sagepub.com
With the growth in technology, the use of digital information to learn about a product or a
service has increased substantially. Generally, users tend to trust a service provider until …

[HTML][HTML] Does construction service provider's response matter? Understanding the influence of anecdotal information on online consumer decisions

A Ponathil, A Khasawneh, K Piratla, S Hegde… - Developments in the …, 2021 - Elsevier
The home improvement service industry is growing rapidly, and the advancement in
technology has made information about service providers, such as customer reviews …

An empirical study investigating the effect of anecdotal information on an online consumer's choice of a home improvement service

A Ponathil, A Khasawneh… - Proceedings of the …, 2021 - journals.sagepub.com
The home improvement industry is growing every year, with an estimated $424 billion spent
by homeowners on home improvement in 2017 (Improving AmericaГs Housing, 2019) …

Determinants of Consumer Decisions in an Online Marketplace: The Decision-Making Process in the Home Improvement Service Domain

AP Ponathil - 2021 - search.proquest.com
Home improvement services industry are a multi-billion dollar industry with an ever
increasing online presence as a result of advancements in technology. Such websites as …

[PDF][PDF] Brand Authenticity on Instagram: Consumers' Perspective on Beauty Brands

ANNK HERKE - lup.lub.lu.se
Capturing how consumers understand brand authenticity is a prominent quest by scholars.
However, the concept is characterized by its multiplicity of meanings. Especially in the …